Free Shipping Domestic orders of $99 or more!

Policies

Payment

We accept Visa, Mastercard, Discover, and American Express. Credit Card payment is handled through Shopify's secure servers. We also accept PayPal.

If you prefer not to enter your credit card information online, feel free to call us at 717-699-1600 to place your order.

Shipping

For Delivery in the U.S

orders up to $99 - Priority Mail $6.95

orders of $100 or more - Priority Mail FREE

For Delivery Internationally

First Class International Mail to Canada - $15.95
First Class International Mail to the European Union - $24.95
First Class International Mail to Australia and New Zealand - $24.95

Orders are shipped within 3 business days after your order is received through our system. If an item is out of stock or if there is a question about your order, we will contact you via email and/or telephone.

All orders are sent uninsured; Rita Mae Yarns is not responsible for packages that do not arrive. Please call or email us for the cost to insure your order. International orders may be subject to customs and other fees.

Returns and Exchanges

Yarn may be returned for store credit within 30 days of purchase if unused, in its original condition, and with the original receipt.

If purchased online, please mail your return to: 

Rita Mae Yarns 2375 Eastern Blvd. Suite B York, PA 17402

A store credit will be issued when your return is received. Shipping charges are not refundable.

Patterns, books, needles, accessories, grab bags and sale items may not be returned.

Help Sessions

A typical Help Session is approximately 30 minutes. If your issues are not able to be resolved in a session, the instructor may request you take a private session.